Account Manager

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Linus Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

⚕️ Healthcare Insurance

🧬 Biotechnology

🤖 Artificial Intelligence

💰 $55M Series B on 2021-07

Description

• Linus Health is a Boston-based digital health company focused on transforming brain health for people across the world. • The Account Manager will build, nurture and maintain the post-implementation relationships with customers to ensure long-term partnership. • If you have a desire to help others, an interest in technology, and passion for the customer experience, this could be the perfect opportunity for you.

Requirements

• 2-4 years of customer relationship experience within the healthcare space, preferably within digital health and/or prior experience working with physician practice groups • Demonstrated history of excelling beyond customer expectations • Passionate about customer success and supporting high-quality deliverables, and determined to drive long-term customer value • Effective communication and interpersonal skills • Ability to build and maintain relationships • Ability to manage and meet customer retention goals • Effective time and task management • Attentive to detail and organized • Self-motivated, flexible and able to manage several jobs at one time • Excited and energized working in a fast-paced environment and navigating ambiguity • Prior experience in account management or client implementations

Benefits

• As a brain health company, an opportunity to have a lasting impact on the way people and communities engage with brain and mental health, and even to affect the prognosis of people’s mental and brain health trajectory(pretty powerful stuff if you ask me!) • A mission-driven environment where all 115 (and counting) employees strive to exemplify our core values every day • Competitive compensation packages that include an annual discretionary target bonus incentive as well as valuable equity • Unlimited PTO — We know this can work both ways, however our leadership team does an excellent job at encouraging people to take PTO • A sincere and deep appreciation for the importance of mental health. We have recently implemented a “monthly flex day” where employees are encouraged to take time away from work to rest, recharge & reset. • A peer-to-peer recognition program: Celebrating our employees hard work and success is in our DNA! • Employee Referral Incentive program • A robust healthcare package that includes medical, dental & vision benefits as well as a 401(K) program where Linus will match up to 6% of employee contributions.