Implementation Director

2 days ago

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Live Nation Entertainment

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Concerts • Festivals • Ticketing • Sponsorship • Artist Management

10,000+

💰 Post-IPO Debt on 2023-01

Description

• Oversee and develop a modernized implementation process for a global environment • Manage key client onboardings • Create, review, adjust and ensure governance, standards, and protocols • Work closely with schedules and availability of Data and Integration teams • Work with the Enterprise PMO team • Oversee overall expenditures • Create an environment of teamwork across business units • Manage and execute expectations • Work with Business Services team on forecasting future implementations • Align with the education team for client training • Evaluate Industry wide business processes • Manage goals/OKR’s • Be part of the RFP/tender process • Evaluate new client’s business practices • Manage and report on all client issues

Requirements

• 5+ years’ experience with the Ticketmaster system • Knowledge of Archtics, Account Manager, TM1 Entry, TM1 Engagement, Resale tools • Box office and season ticketing experience preferred • Strong Microsoft Office skills • Service oriented, with strong organizational and communication skills • Able to handle multiple priorities • Must be able to travel (~25%) • Strong people and project management skills • BA/BS degree • Management experience is a plus

Benefits

• Generous vacations • Healthcare benefits • Retirement benefits • Student loan repayment • Six months of paid caregiver leave • Music @ Home stipend • Access to free concerts and events