Strategic Account Manager

19 hours ago

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Loyal

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Healthcare's Leading End-to-End Digital Health Platform

Healthcare Transparency • Physician Ratings • Digital Patient Experience • Consumer Experience • Patient Reviews

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Description

•We are seeking a motivated Strategic Account Manager to advocate and champion our Digital Front Door products. •The Strategic Account Manager is responsible for serving as our customers' advocate and ensuring the success of Loyal's solutions. •In this role, the Strategic Account Manager will be responsible for building deep, lasting partnerships with both our customers and the Loyal team. •A successful Strategic Account Manager will own customer strategy, align Loyal's products to their goals, and ensure the measurement of KPIs. •The Strategic Account Manager must be willing to travel up to 20% of the time to Loyal headquarters and/or to client sites throughout the United States. •We’re looking for a curious, human-centered, problem-solver to collaborate, partner, and lead the relationships of our largest customers in healthcare.

Requirements

•Experience in the healthcare industry. •Minimum of 3 years experience in account management focused in healthcare. •Proven track record of maintaining and growing customer relationships •Bachelor’s degree in Business, Healthcare, or related field or equivalent work experience required. •Bonus Points •Experience working within a start-up and/or ambiguous environment, with proven experience to be adaptable preferred. •Experience in AI and machine learning-based software

Benefits

•Flexible paid time off, sick and personal days •At least one holiday per month (sometimes, more!) •Full health, dental, and vision insurance - Loyal pays the premium for all employees! •One Time Home Office Setup Stipend For Remote & Hybrid Roles •Monthly Internet Stipend for Remote & Hybrid Roles •Long term & short term disability •401[k] plan •16 Weeks Paid Parental Leave •2 Volunteer days per year •Matching Gift Program •Participation Grant Program •Annual Travel/Team Events up to twice per year (post-COVID)