Customer Success Manager
Yesterday
🇺🇸 United States – Remote
💵 $60k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
Description
• Luxury Presence is the leading digital platform revolutionizing the real estate industry. • Looking for a Customer Success Manager I for strategic support and client education webinars. • Analyze customer journey and develop engagement strategies and lead webinars. • Manage a large portfolio of 600+ Side Partnership clients and ensure their needs are met. • Identify opportunities for upselling and collaborate with teams for product feedback. • Design and deliver educational webinar programs, track performance metrics, and improve attendance.
Requirements
• 2+ years of experience in software implementation, media agency campaign execution, or creative operations. • 1+ years of experience in Customer Success Management or another customer-facing role. • Knowledge of SEO, social media, content marketing, and/or paid media. • Proven success in data-driven decision-making and results-oriented strategies. • Ability to innovate in fast-paced, dynamic environments. • Passion for empowering clients and building meaningful relationships. • Interest or experience in the real estate industry (a passion is a plus).
Benefits
• 60-65k base with a 20% performance bonus
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