Implementation Specialist

3 days ago

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Logo of Lone Wolf Technologies

Lone Wolf Technologies

Back Office Management and Accounting β€’ Websites β€’ Front Office Management/Extranet β€’ Mobile Products β€’ Revenue Generation Services

201 - 500

Description

β€’ The Implementation Specialist plays a critical role in orchestrating seamless transitions for clients migrating from legacy software to our new SaaS platform. β€’ This position is instrumental in driving customer satisfaction and retention by ensuring efficient and effective technical implementations. β€’ The role involves working closely with internal teams and clients to understand, refine, and execute migration processes, incorporating direct feedback for continuous improvement.

Requirements

β€’ Education: Associate or bachelor's degree in information technology, computer science, or business management, or equivalent β€’ Experience: 1-3 years of experience in client services, project management, training, or consulting β€’ Demonstrated technical expertise with 1-3 years of experience in systems administration, systems support, database administration, or software programming. β€’ Excellent communication skills (written, verbal, and presentation) with a focus on providing timely updates to project stakeholders. β€’ Direct experience in the software/services solutions market, preferably within the real estate industry. β€’ High level of energy and commitment to team objectives, with a sense of urgency and initiative. β€’ Strong multitasking, prioritization, and time management skills. β€’ Familiarity with change management principles and processes. β€’ Attention to detail and proficiency in data collection, cleansing, validation, and integration techniques. β€’ Familiarity with Bookkeeping and Accounting best practices would be an asset

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