Director - Implementation Services
November 13
Description
• Seeking an experienced transformational Director to drive successful implementation of safety and telematics products. • Report to the VP of Client Operations in a growing team. • Implement and enhance components of a high performing SaaS Implementation organization.
Requirements
• Experienced transformational leader who understands how to build and run an Implementation function; exposure to both SaaS software and hardware solutions a plus. • Outstanding interpersonal skills to understand how best to navigate internal and external resources to move an individual, program, or project forward; ability to effectively partner with individual contributors through C-Level executives. • Strategic planner and thinker that can map out how best to operate based on the strategic imperatives, KPIs and desired outcomes of the organization and company. • Operationally minded to ensure the right methodologies, systems, tools and processes have been implemented to operate as efficiently and effectively as possible. • Experience reporting and managing the health of an implementation project portfolio to ensure operational predictability and accelerating customer time to value. • Analytical mindset with the ability to use data to inform decision-making and drive process improvements. • Consistent demonstration of a growth mindset with the ability to scale and manage projects in different disciplines.
Benefits
• Medical, dental and vision insurance • Health Savings Account • Flexible Spending Accounts • Telehealth • 401(k) and 401(k) match • Life and AD&D insurance • Short-Term and Long-Term Disability • FTO or PTO • Employee Well-Being program • 11 paid holidays plus 1 inclusive holiday per year • Volunteer Time Off • Employee Referral program • Education Reimbursement Program • Employee Recognition and Appreciation program • Additional perk and voluntary benefit programs
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