Account Manager - US

4 days ago

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Logo of M3 USA

M3 USA

M3 USA is a company that specializes in providing market research, recruitment, and promotional solutions to the healthcare industry. They focus on connecting healthcare professionals, particularly physicians, with tools and resources that improve the practice of medicine. Through a variety of services, including qualitative and quantitative market research, multi-channel promotion, healthcare recruitment, and clinical trials, M3 USA supports the life sciences industry by enabling healthcare professionals to stay informed and provide optimal care. A subsidiary of M3 Inc. , M3 USA is engaged with leading pharmaceutical companies and offers extensive research capabilities across Europe and the U. S. They are known for their data-driven intelligence and their efforts in building networks within the healthcare community.

πŸ“‹ Description

β€’ Owning bidding process for projects including full understanding of project costs and feasibility β€’ Achieving targets for revenue, profitability and sale growth by developing strong relationships with your assigned clients and seeking out new sales opportunities β€’ Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities β€’ Actively networking within existing client contacts for any new business/prospects β€’ Organising client and internal kick off calls, developing insightful proposals and delivering strategic sales communications β€’ Consulting with clients on sample design and business issues - recognizes the need to adapt a product or research approach to meet the client need and works with appropriate internal resources to develop and design the appropriate solution. β€’ Providing superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients; Ensures that all internal team members understand the research design and anticipated outcomes β€’ Diplomatically responds to difficult or unusual client issues and can professionally influence the appropriate internal resources to necessary outcome and/or knows when to elevate issues for resolution. β€’ Managing bid requests, and ensuring proper and timely delivery; has full understanding of project costs and feasibility β€’ Follow up on bids, keeping a record of the outcome and if needed discuss change of strategy with your direct manager β€’ Collaborate with partners and vendors to ensure seamless project execution β€’ Act as the liaison between Sales and Project Managers on all projects

🎯 Requirements

β€’ Willing to work in night shifts (US Shift)

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