Customer Success Manager, Italian Speaking

Yesterday

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MarqVision (YC S21)

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Trademark • Copyright • Design Patent • IPR Enforcement • Online Monitoring

51 - 200

🔥 Funding within the last year

💰 Series A on 2024-10

Description

• Customer Success Managers at MarqVision are self-motivated and proactive • Oversee the lifecycle of customers from onboarding to renewal • Build relationships with decision-makers and economic buyers • Execute Business Reviews, training, check-in calls, and feature implementation

Requirements

• 3+ years of relevant Customer Success and/or Account Management within SaaS field in the US Market • Native or fluent proficiency in both English and Italian • Proven experience with owning customer’s renewals and expansions • Experience in leading junior members as a team lead or senior • Excellent customer facing skills: training, coaching, discussion management, conflict resolution • Positive, self-starter attitude with absolute willingness to go the extra mile

Benefits

• Competitive salary and benefits package • Health, dental, and vision insurance • Generous paid time off