Account Manager - Kroatien - Deutsch C1

February 14

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marta

In an effort to address growing shortages in the elderly care markets, marta's self-service platform allows families and caregivers to find and connect with their optimal counterparts. Supported by a data-driven approach to matching, the platform brings more transparency and fairness to a market traditionally dominated by inefficient and expensive intermediaries.

51 - 200 employees

💰 Seed Round on 2023-08

📋 Description

• Akquise und Betreuung des eigenen Kundenstamms • keine Kaltakquise, Beratung auf eingehenden Wunsch • Unterstützung der Betreuungskräfte bei Wechseln und Notfällen • Management des Betreuungskräftestamms eigenverantwortlich • regelmäßiger Kontakt zu den Betreuungskräften • Best Practices zur Konfliktlösung weitergeben • konstruktives Feedback zur Optimierung interner Prozesse geben

🎯 Requirements

• erste Erfahrungen im Account Management, Sales oder in der häuslichen Pflege • Freude am Telefonieren • sympathische, aufgeschlossene und kommunikative Persönlichkeit • Gewinnermentalität: bereit schnell zu lernen und Dinge voranzutreiben • Deutsch (mind. C1) und Kroatisch (mind. C2) • Erfahrung mit Systemen wie Salesforce, Pipedrive oder Hubspot ist ein Plus

🏖️ Benefits

• 27 Tage Urlaub pro Jahr • modernes Büro im Herzen von Berlin • Möglichkeit Homeoffice bis zu zwei Tage pro Woche • regelmäßige Team-Events • Wachstums- und Lernmöglichkeiten

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