Associate Account Executive

6 days ago

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MedImpact Healthcare Systems, Inc.

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PBM • Technology • Customer service • Pharmacy benefits management • Healthcare

1001 - 5000

💰 $1.4M Seed Round on 2013-09

Description

• Provides client support services to clients and AE(s) in pursuit of the strategic goals of assigned client(s) and the respective Business Unit. • Provides internal oversight and tracking of projects and client initiatives to include implementation support of new groups. • Supports the RFP response process for client’s prospective groups, as well as coordination with Proposals and other internal teams as necessary to include completion of Account Renewal Forms, when applicable. • Supports the AE with service contract process to ensure accurate and timely invoicing to assigned clients. • Participates in benefit fairs as needed to support client’s sales initiatives to new groups. • Assists with tracking and monitoring of client performance guarantees to include facilitation of root-cause analysis and corrective action plans. • Working under the oversight of the Account Executive, assists with creation of internal and external presentations in support of client initiatives, projects and quarterly business and financial reviews. • Tracks the delivery of contractual reporting requirements to clients as assigned. • Assists AE with the contract document requests process for Non-Disclosure Agreements, Amendments, Work Orders, Exhibits, and notifications. • Assists with monitoring client financial performance of client’s group business by utilizing internal pro-forma financial tools and forums. • Builds strong and positive internal relationships with the account service matrix team in order to ensure service excellence and client retention. • Coordinates with MedImpact subject matter experts to increase knowledge of MedImpact products, services, and industry information to be incorporated into client solutions, as necessary. • Provides preparation and support for client business planning meetings, quarterly and annual business and financial review meetings, client leadership meetings, and internal team strategy planning discussions (as needed). • Assists with client meeting preparation, including scheduling, agenda preparation, facilitating printing and shipping of meeting materials with marketing and meal ordering. • Serves as back-up for internal and external meetings when the AE is not available.

Requirements

• Bachelor’s Degree and three (3)+ years related experience in a client support or customer service role; or equivalent combination of education and experience. • Experience with Medicaid and Medicare in general is preferred. However, Medicaid experience may be required based on book of business. • Required experience depends on assigned book of business; Self-Insured – Experience in the Self-Insured benefits arena, preferably with Employers, private label PBM’s, Cash Card and/or other related entities. • Managed Care – Experience in the Managed Care Benefits arena, preferably with a “PBM” or other managed healthcare services to national and regional managed care organizations, insurance companies, and/or other health related entities. • Prior experience with, and working knowledge of, Medicaid and Medicare Part D. • Intermediate to advanced skill set in MS Office; Word, Excel, PowerPoint, Project and Outlook.

Benefits

• Medical / Dental / Vision / Wellness Programs • Paid Time Off / Company Paid Holidays • Incentive Compensation • 401K with Company match • Life and Disability Insurance • Tuition Reimbursement • Employee Referral Bonus