Medline Industries, LP
Manufacturing and distribution of medical supplies • Medical Devices • Supply Chain
10,000+ employees
Founded 1910
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2021-06
Technical Support Technician I
November 11
Medline Industries, LP
Manufacturing and distribution of medical supplies • Medical Devices • Supply Chain
10,000+ employees
Founded 1910
⚕️ Healthcare Insurance
💊 Pharmaceuticals
💰 Private Equity Round on 2021-06
Description
• Diagnose and resolve basic problems using documented procedures and checklists in the performance of most responsibilities. • Enter call data into a tracking system. • Escalation of problems to higher level technical support professionals when necessary. • Support for Medline customers that order Medline products through Medline.com.
Requirements
• Experience with assisting customers with web based ordering. • Experience assisting customers using multiple browsers (e.g., Edge, Chrome and others). • Excellent customer service and interpersonal skills. • Excellent verbal communication skills. • Strong competence within a Windows & MS Office environment. • Proven experience working within a team environment. • Ability to problem solve and investigate issues when provided with minimal information.
Benefits
• health insurance • life and disability • 401(k) contributions • paid time off • access to the Employee Assistance Program • Employee Resource Groups • Employee Service Corp
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