Business Operations Senior Consultant

November 14

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Merative

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2022

⚕️ Healthcare Insurance

☁️ SaaS

🤖 Artificial Intelligence

💰 Series A on 2018-03

Description

• Function as second-in-command to Zelta Business Operations division leader, providing functional, administrative, reporting and analytics support to the Business Operations division in collaboration with the Zelta General Manager & senior leadership team. • Work cross functionally, across Merative and Zelta, to proactively identify risk, remove business blockers and resolve Zelta business issues as they arise; cross functional scope includes finance, legal, procurement, IT and other back-office functions that support Zelta. • Collaborating to identify business process inefficiencies, drive improvements, and document processes. • Identify data sources and develop business reporting processes. • Create standardized reporting package to support Zelta business, providing analysis and insights into trends observed. • Track and compile data for business operations reviews. • Develop ad hoc pricing models to support business development. • Develop system for tracking and managing reseller contracts. • Support ongoing Zelta processes such as NPS, employee engagement, others.

Requirements

• Qualified candidates must have a strong history of cross functional collaboration among internal and external stakeholders, preferably in a SaaS product business environment. • Must have a broad understanding of end-to-end business operations. • Excellent verbal, written communication, and presentation skills. • Exceptional Excel and reporting skills. • Must be comfortable with ambiguity and solving problems. • Minimum 5 years relevant experience.