Licensed Clinical Program Director - Substance Use Disorders

October 20

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Mindoula

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201 - 500

Description

• The Program Director of the Substance Use Disorders Program is the clinical lead responsible for clinical operations, performance, and outcomes across multiple states • Direct a multidisciplinary team of Program Managers/Leads, Therapists (LPC, LCSW), Peer Recovery Specialists, and Nurse Advocates (RN) • Steward trauma-informed, innovative approaches to client engagement in close collaboration with community partners • Ensure the team maintains their standards of excellent care + community and uphold expectations for engagement • Partner with People Operations colleagues to hire, train, and coach an exceptional team • Understand contractual obligations to all relevant health care plan partners and ensure they are met successfully • Create a plan to implement new programs in partnership with other members of the Specialty Population Health Management team • Solve problems as needed throughout the implementation to ensure all issues are resolved • Deliver against monthly and quarterly enrollment objectives through SMART metrics and KPIs • Coach and mentor all members of the team to deliver excellent service • Ensure all team members know how to perform core functions of their job • Facilitate a standardized approach to managing quality • Collect and synthesize data that highlights member outcomes to support team training and improve engagement • Manage to and report out on operational budgets for the program • Deploy standardized clinical models to achieve quality clinical outcomes • Ensure that the clinical team is providing therapeutic care that complies with organization’s best practices • Create and oversee scalable processes for client engagement, communication, and care collaboration • Ensure strict compliance to local, state, federal laws, and health plan rules and regulations • Perform other duties as assigned to ensure success of programs and partnerships

Requirements

• A clinical master's degree with 5+ years of leadership experience or an equivalent combination of education and experience • A Qualified Mental Health Professional (QMHP) holding one of the following licenses: Licensed Clinical Social Worker (LCSW), Clinical Professional Counselor (CPC), Licensed Marriage and Family Therapist (LMFT), Licensed Psychologist (PhD or PsyD), or equivalent • 2+ years' experience in network development and relationship management type roles • Proven success building strategic relationships • History of success growing a market/region • Established relationships with community resources, OB / GYN offices, MAT programs, and / or local or state agencies in state • Understanding of health plan coverage, including Medicare, Medicaid, and Commercial plans • Background working in behavioral health • Background in maternal / substance abuse populations • Strong organizational skills, quick responsiveness, and act with a sense of urgency • Proven ability to design, integrate, and optimize business and clinical processes • Reliable transportation and valid driver's license • Advanced computer proficiency, comfort with cloud-based systems, and teleconferencing • Experience using electronic medical records and teleconferencing solutions • Strong understanding/interest in public health and population health • Previous experience working from home and organizing daily and weekly tasks