Technical Support Scientist

Yesterday

🇺🇸 United States – Remote

🧀 Wisconsin – Remote

Although this job is listed in Wisconsin, this company may be open to hiring remote in other states.

💵 $58k - $72k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

Apply Now

Receive Emails with Similar Jobs

Mirus Bio LLC

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1998

🧬 Biotechnology

💊 Pharmaceuticals

🔬 Science

Description

• Provide technical support to customers and distribution partners • Answer technical questions via various channels • Perform root-cause analysis on product performance issues • Create and edit technical product literature • Maintain databases related to transfection and product citations • Collaborate with various departments to improve customer satisfaction • Travel up to 10% as needed

Requirements

• Bachelor’s degree in life sciences or related discipline • 4 years of life science research/lab experience • 3-5 years of experimental design and troubleshooting • 3+ years wet lab experience • 3+ years public speaking/presentation experience • Experience with transfection, electroporation and viral transduction workflows preferred • Strong problem-solving skills • Knowledge of Microsoft Office and CRM software preferred • Excellent written and verbal communication skills • Comfortable with setting and upholding deadlines

Benefits

• Health care • Paid time off • Retirement savings • Professional development