Customer Success Executive

October 31

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Mission Inbox - Email Deliverability Management Hub

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email deliverability • inbox placement • open rate • Spam rate • transactional emails

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Description

• We are seeking a dynamic and detail-oriented Customer Success Executive to join our team. • You will be the cornerstone of our customer service operations, handling a range of critical tasks to ensure our clients receive unparalleled support. • Key Responsibilities include generating accurate and timely quotes, processing customer orders, assisting with inside sales, and overseeing various customer projects. • Your expertise will drive our commitment to customer satisfaction.

Requirements

• Proven experience in a customer service or inside sales role, preferably within the corrugate box manufacturing industry (though this is not a strict requirement if you possess exceptional skills and dedication). • Excellent English communication and interpersonal skills, with a focus on delivering outstanding customer service. • Demonstrated project management capabilities, with an ability to manage multiple tasks and priorities efficiently. • Proficiency in sourcing pricing from various vendors and handling detailed quoting processes. • Sharp analytical skills and a problem-solving mindset, with a keen eye for detail. • A proactive, self-motivated attitude with a commitment to continuous improvement and learning.

Benefits

• Competitive salary and benefits package. • Opportunities for career advancement and professional growth. • Dynamic and collaborative work environment. • Exposure to leadership roles and responsibilities in Sales Operations and Marketing.