Monolith
Artificial Intelligence • Aerospace Engineering • Automotive Engineering • Mechanical Engineering • deep learning
11 - 50
Senior Customer Success Manager - Batteries
November 12
Monolith
Artificial Intelligence • Aerospace Engineering • Automotive Engineering • Mechanical Engineering • deep learning
11 - 50
Description
• Pivotal role in customer journey for Monolith AI • Trusted technical and business advisor to enterprise and SMB customers • Deep dives into platform analytics identifying opportunities to enhance value • Collaboration with marketing, sales, solutions engineering, data science, and product teams • Consulting with engineering teams to measure business impact • Strategic account planning alongside project management
Requirements
• Prior exposure to the complexity of Batteries and the Automotive industry • 5 to 8 years of experience in Customer Success / Consulting • Experience in scaling a customer-facing function including processes and structures • Comfortable communicating, challenging, and influencing stakeholders • Experience in a start-up environment appreciated but not required • Fluent in English
Benefits
• Health Insurance • Dental and Vision Insurance • 401k contributions ( Monolith will match 100% of the first 3% of an employee's contributions, and 50% of the next 2% of the employee's contributions) • 20 days of PTO, plus national holidays
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