Account Manager

March 26

🌽 Illinois – Remote

Although this job is listed in Illinois, this company may be open to hiring remote in other states.

⚜️ Louisiana – Remote

Although this job is listed in Louisiana, this company may be open to hiring remote in other states.

+1 more states

🌽 Illinois – Remote ⚜️ Louisiana – Remote 🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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Monotype

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Monotype is a company specializing in font design, licensing, and technology solutions. It offers a comprehensive library of typefaces and provides custom type design services to meet the unique branding needs of its clients. Monotype serves a wide range of industries including automotive, gaming, and media through its font solutions. Additionally, Monotype provides font pairing tools, APIs for developers, and collaborates with creative partners to explore typographic trends globally. The company is committed to enhancing digital branding and ensuring legibility across various platforms and devices.

Typeface design • eText fonts • Web fonts • Fonts for embedding • Custom typeface design

501 - 1000 employees

Founded 1887

📱 Media

📋 Description

• Act as a subject matter expert for key brand clients. • Conduct outbound prospecting and maintain key relationships to educate current and potential clients on products and services. • Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations to drive customer satisfaction and retention. • Understand clients' business objectives and challenges to effectively position our products/services as solutions. • Identify opportunities for upselling and cross-selling additional products/services to existing clients. • Collaborate with the broader sales team to develop tailored solutions that meet clients' evolving needs and objectives. • Organize, track and maintain client account and contact information, as well as prospect updates in CRM database. • Proactively manage contract renewals, ensuring a smooth and timely renewal process, while maximizing revenue potential. • Analyze market trends and competitive landscape to identify areas for growth within existing accounts. • Develop strategic account plans outlining objectives, tactics, and timelines for achieving revenue targets. • Collaborate with internal teams, including marketing, product, and customer support, to ensure alignment with clients' needs and objectives. • Gather feedback from clients regarding product performance, customer service, and overall satisfaction. • Identify and mitigate churn risks by addressing customer pain points and providing solutions. • Analyze sales/metrics data from your territory to help evolve your strategy. • Maintain retention rate of 90%+.

🎯 Requirements

• Business degree and 4-7 years previous Sales experience required. • Proven track record of meeting/exceeding sales quotas & maintaining high retention rates. • Previous experience within software, technology, publishing, media, and advertising or design market segments preferred. • Excellent verbal and written communication as well as presentation skills. • Experience in planning and implementing Account and Territory Management strategies. • Excellent contract negotiation skills. • Travel required 25%. • Understanding of CRM technology. • Experience with Salesforce is preferred.

🏖️ Benefits

• Extensive development and training offerings. • Highly engaged Events Committee to keep work enjoyable. • Competitive Medical, Dental, and Vision Coverage to meet all your healthcare needs. • Flexible work arrangements and unlimited vacation and sick time. • Generous 401k match to save for your future, and so much more!