Mid Market Account Executive - Middle East

October 31

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Typeface design • eText fonts • Web fonts • Fonts for embedding • Custom typeface design

501 - 1000

Description

• Manage inbound sales requests received via web, email, and phone. • Research targeted leads and accounts to identify decision makers, understand need and buying cycles, and enable effective sales follow-up. • Cold-call prospects generated from internal marketing programs, or accounts identified for Inside Sales coverage. • Answer existing customer queries and spot opportunities for future sales. • Set up and deliver sales presentations, product/service demonstrations and other sales engagements. • Retrieve customer feedback and share insights of lessons learned throughout the customer engagement cycle that will contribute to improving offerings, positioning, customer engagement process, customer experience, sales outcomes. • Obtain thorough knowledge of company’s solutions and corporate/market value to identify and drive qualified leads. • Collaborate with supervisor and sales teams to determine sales strategies and approaches. • Engage current customers through telephone and email to maintain relationships and increase potential add-on products and services. • Maintain and update internal Customer Relationship Management (CRM) system to accurately track all relative customer data, business insights, and record of interactions. • Ensure follow-up and management of database of prospective and current customers. • Maintain and organise database reports on a daily, weekly and monthly basis to deliver to necessary team members. • Understand and present product/services features, quote prices, credit terms and sales order process. • Assist and create quotes and RFP responses to potential clients. • Continuously develop knowledge and skills.

Requirements

• Experience in opportunity qualification, sales calls and prospect management with a demonstrated ability to convert prospects, closing deals and achieving defined goals. • Fluency in English and Arabic • Excellent listening, verbal and written communication skills. • Strong problem identification and objection resolution ability. • Ability to engage customers and build strong relationships. • Strong data analytics ability with attention to detail. • Self-motivated with high energy and drive to succeed. • Ability to work individually and within a team. • Experience with customer relationship management software and knowledge of marketing automation software. • Ability to embrace change and learn quickly. • Interest or experience in design preferred.