Customer Service Associate

2 days ago

Apply Now

Receive Emails with Similar Jobs

Mr. Cooper

WebsiteLinkedInAll Job Openings

Home Loans • Home Loan Servicing • Home Loan Refinance • Home Loan Originations • Mortgages

5001 - 10000

Description

• Answer 40-50 inbound/outbound(dialer) calls a day • Assist customers with payment options, escrow items and any general mortgage information • Discuss Mr. Cooper customer benefits like Paperless, Mobile App, Web and IVR • Assist customers that are 30 days or less due on their mortgage payment

Requirements

• 6 months customer service experience • Call center experience is a plus

Benefits

• Team member mortgage loan program and down payment assistance program • Student Debt Repayment program • Tuition reimbursement • Paid time off and paid holidays • Market-based health insurance for medical, dental and vision • Flexible spending accounts for eligible childcare expenses • Cooper Climbers: an in-house program with built-in career advancement pathways