Customer Support Specialist - Environmental Solutions

2 days ago

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Description

• The Customer Support Specialist will ensure customer satisfaction with waste treatment and disposal services. • Responsible for coordinating office services, data entry, and preparing reports. • Investigate billing discrepancies and manage invoicing and collections.

Requirements

• 2-4 years experience in a customer-facing role addressing customer needs, • High School diploma or GED. • Knowledge of Resource Conservation and Recovery Act (RCRA) Laws. • Ability to identify trends and data patterns. • Proficient with Microsoft Office, DocuSign, and PDF writer.

Benefits

• Comprehensive medical benefits coverage, • Dental plans and vision coverage. • Health care and dependent care spending accounts. • Short- and long-term disability. • Life insurance and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with a generous company match. • Employee Stock Purchase Plan (ESPP).