Account Manager - Remote

20 hours ago

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Myriad360

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IT Consulting • Cisco Systems • VoIP • Cloud & Network Services • Data Security

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Description

•You are a skilled customer relations professional with an eye for detail, a firm grasp of mathematics, and a knack for solving complex problems while juggling multiple responsibilities. •You’re happy behind the computer, navigating spreadsheets and responding to client emails, and you are equally comfortable speaking to customers and partners in person and on the phone. •You are looking to bring your talents to a team where your ideas and contributions are recognized. You are versatile and thrive in a changing environment where you can spend time in a support role one minute and step into a leading role the next. •Your work speaks for itself and you’re looking to take your career to the next level. •You will join our growing Account Management Team and be responsible for working with our account executives, customers, key partners, and internal teams to manage customer quoting and ordering. •We are looking for an Account Manager to create long-term, trusting relationships with our customers by providing timely and accurate quotes and responses.

Requirements

•Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors •Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships •Coordinate with internal and external parties to properly forecast stocking needs and delivery deadlines for all assigned accounts •Overseeing customer account management, including negotiating contracts and agreements to maximize profit •Timely and accurate quotation and order placement for all assigned accounts •Acting as a client advocate with a focus on improving the buyer experience •Complete ongoing security awareness training and comply with company policies to the requirements section •Identify and escalate security risks to the appropriate Executive Leadership Team member and actively contribute to remediation efforts •Other duties as assigned

Benefits

•Unlimited Paid Time Off (PTO) •Paid Parental Leave •Company-funded 401k contributions •100% employer covered individual & family health insurance plans provided •Transparent, candid culture with 1:1 coaching, quarterly performance reviews, and a consistent feedback loop •Team-building events •Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!