Relationship Manager

Yesterday

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Description

• Provide world-class service to our clients/potential clients base via chat, phone, and email. • Represent the company and product at the highest possible level. • Provide insight and feedback to the product team on our products, trends, and help built the best trading app in the world • In-depth understanding of multiple workflows, policies, and tools. • Educate our clients/potential clients on financial instruments, trading platforms and assist them in getting started. • Schedule and attend meetings. • Stay up to date on the latest financial happenings and major headlines. • Participation in exciting events in our industry (expos, seminars, etc.). • Prepare a written response to client inquiries which will be clear, concise, and complete. • Ensure all clients/potential client’s inquiries are responded to in full, including any follow-up inquiries. • Ensure that inquiries are responded to in a timely manner consistent with service level commitments. • Offer support and guidance to clients. • Be up to date with legal and regulatory requirements/changes in our industry.

Requirements

• Dynamic, innovative and self-motivated with strong communication skills • Good presentation, organizational and time management skills • Must be a native or near-native Arabic speaker. English is a plus • Excellent communication skills • Strong networking abilities • Strong oral and written communication skills, as well as presentation skills • Must be efficient and organized • Proven ability to multitask, deliver exceptional results and motivate/manage others in a fast-paced & dynamic environment • Ability to work on your own initiative, to expand and to generate business.

Benefits

• Global Career Evolution: Ready to grow fast and achieve your dreams? At our company, your passion and curiosity are the keys to unlocking exciting opportunities. Dive into a dynamic, international environment where innovative ideas and diverse perspectives drive success. Here, every project is a chance to create meaningful impact, expand your horizons, and shape the future. With the support of a global team, your hard work will propel you to new heights. • Skill Hyper-Growth: If you are eager to stay ahead and challenge the future, NAGA is the right place for you. With top-tier training, certifications, and cross-functional projects, you will gain the skills to lead and innovate. Our culture of continuous learning means you will never stop growing, and you will have endless opportunities to collaborate and share knowledge with others. Together, we turn bold ideas into realities that make a difference. • Connection & Belonging: Belonging to a supportive, vibrant team makes all the difference. We believe that when people feel connected, they perform at their best. That is why we offer endless opportunities to build genuine relationships through exciting activities and shared experiences. With us, you are not just joining a team – you are becoming part of a diverse, empowering community where everyone lifts each other up and celebrates success together. • Reward & Recognition: In a world that is always changing, we ensure you feel secure and appreciated. Along with a competitive salary that reflects your expertise, we offer performance bonuses to reward your accomplishments. Your dedication doesn’t go unnoticed here – we celebrate your wins, big and small, and make sure you are always recognized for the value you bring to the team.

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