Bilingual Customer Service Representative - WFH
17 hours ago
Description
• Respond to customer and merchant inquiries. • Accurately complete documentation for customer interactions. • Participate in team huddles and committees. • Continuous growth through training and mentorship.
Requirements
• At least 6 months of call customer service experience. • Excellent oral and written communication skills in English and French. • Customer-first mindset and problem-solving skills. • Flexibility to work rotational shifts. • Strong knowledge of PCs and proficiency in MS Office.
Benefits
• Equipment provided by the company. • Formal training and mentorship opportunities. • Competitive compensation package commensurate to experience plus benefits.
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