Director, Customer Success

4 days ago

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Logo of Nearmap

Nearmap

201 - 500

πŸ’° $15M Post-IPO Equity on 2017-01

Description

β€’ Responsible for retaining and growing customer base β€’ Collaborate with cross-functional teams to solve strategic issues β€’ Ensure highest levels of customer satisfaction

Requirements

β€’ 10+ years of experience in customer success or key account management β€’ Experience with B2B audiences, preferably in technology or SaaS β€’ Proven team management experience β€’ Strong interpersonal and communication skills β€’ Competence with Salesforce and Microsoft Office

Benefits

β€’ Inclusive, supportive culture β€’ Safe environment where everyone feels a sense of belonging β€’ Opportunities for career growth

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πŸ”΄ Lead

πŸ† Customer Success

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