Partner Success Manager

6 days ago

Apply Now

Receive Emails with Similar Jobs

eHealth, Inc.

WebsiteLinkedInAll Job Openings

Healthcare • Online Marketplace • Insurance Agency • Digital Marketing • Health Insurance Online Advertising

1001 - 5000

💰 Post-IPO Equity on 2021-01

Description

• Deliver service of the highest quality meeting internal and external KPIs and objectives. • Serve as the point of contact for your assigned top partners and represent partners internally at eHealth. • Develop high-level strategies to drive partner growth and retention. • Ownership of revenue and growth targets. • Build trusted relationships with key stakeholders and create new revenue opportunities. • Identify potential challenges and develop risk mitigation strategies. • Effectively escalate client issues and assist with resolution. • Schedule and lead kick-off calls and meetings. • Conduct regular business reviews to articulate partner performance and growth. • Coach and advise partners on marketing best practices. • Collaborate on accurate sales forecasting. • Develop ad hoc reporting and presentation slides for requests. • Regularly review and analyze partner performance metrics. • Determine methods and procedures on new assignments.

Requirements

• 8+ years prior experience in account management, partner success, customer success, and/or client services managing high-value partnerships. • Proficiency in developing partner success strategies that align with business goals and drive revenue growth. • Experience working with marketing for online and offline conversions. • Deep understanding of Medicare, Medicare Advantage, Part D, and Medicare Supplement insurance sales. • Experience developing Partner/Customer Success Strategies and Tools. • Critical thinking skills to evaluate new opportunities and assess partnership risks. • Analytical, results-oriented mindset with proven ability to problem solve. • Ability to exercise independent judgment in selecting methods of evaluation criteria. • Experience working with Sales, Partner Operations, Finance, Compliance, Call Centers, and Marketing Teams. • Exceptional time management, prioritization, and communication skills. • Experience managing multiple stakeholders and projects simultaneously. • Experience preparing and delivering high-level presentations and business reviews. • Strong leadership skills to mentor and coach junior account managers. • Proficient with Microsoft Office products (Excel, Word, PowerPoint). • Experience with a CRM tool; Salesforce and Adobe Analytics is a plus. • Strong organizational and self-management ability.

Benefits

• Annual performance bonus • Array of benefits designed to support employees’ personal and professional wellness