System Support Engineer

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New Era Technology

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Cisco Gold Partner • Avaya Diamond Partner + Cloud Specialist • Extreme Networks Gold Partner • Palo Alto Partner • Polycom Gold Solution Advisor

1001 - 5000

Description

• Great Benefits • New Era Technology is a global technology solutions provider • Offers Cloud, Managed, Professional, and Security services • Delivers collaboration, data networking, digital transformation, and safety solutions • Provides a team-oriented culture and positive environment • Investing in employees for professional growth and exceptional customer experiences • The Systems Engineer is responsible for the delivery of high-quality IT technical professional services

Requirements

• 3-5 years’ experience as a Systems Engineer • Ability to troubleshoot, Analyze, and configure VMware, O365, backups, desktops, Window, client/server in a variety of Operating Systems • Proven track record and experience with Microsoft, Mac, and Virtual services • Participate in planning and execution of new and existing equipment hardware and firmware upgrades, including patching • Working technical knowledge of current network hardware, protocols, and internet standards • Strong background with ticketing systems and tracking work • 2+ years in a customer facing role, MSP preferred • 2+ years working with SaaS products

Benefits

• Medical • Dental • Vision • 401K with a match • 28 paid days off including company holidays • 5 different Flexible Spending account options