Bilingual Technical Support Engineer, Spanish - English

November 27

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Logo of Tenable

Tenable

Exposure Management • Cloud Security • Operational Technology • Vulnerability Management • Application Security

1001 - 5000 employees

Founded 2002

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Description

• Join our Technical Support Team at Tenable to bridge the gap between products and customers. • Solve real-world technical challenges by offering exceptional support for software. • Work closely with Tenable teams and troubleshoot customer technical inquiries.

Requirements

• Professional fluency in Spanish and English • Bachelor’s degree in a technical field (or equivalent experience) • Knowledge of networking, TCP/IP Ports and Protocols, Linux/Unix, macOS, Windows administration, patch deployment and system configuration • Knowledge of Computer, Network and Application security is a plus • Knowledge of Nessus or similar programs is a plus • Previous experience in customer support or network security • A passion for helping customers succeed • Outstanding written and verbal communication skills • Strong analytical and technical skills with a strong desire to learn new skills at an accelerated pace • Ability to multi-task and manage multiple priorities in a fast-paced environment • Ability to sit and work at a computer for extended periods of time • Some travel may be required • Occasional availability to work weekends and Holidays

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