Senior Client Manager - Total Rewards
November 2
Description
• Insurance is a trillion dollar market that is fundamental to society, yet it has not modernized — until now. • Newfront is building the modern insurance experience. • We’ve reimagined the experience for clients, prospects, and employees, altering the way people create, understand, select, transact, and use insurance. • Your exceptional communication and project management skills help you connect with clients by email, phone or Video conferencing - quickly establishing trust and rapport. • Requires seasonal or intermittent traveling to visit clients and prospects. • This position is a salaried, exempt and full-time role.
Requirements
• Minimum of 5+ years of employee benefits experience in the Mid-Market and Large Group space. • 5+ years of Employee Benefits experience in a brokerage setting with Mid-Market and Large Group Clients, CA Based clients a plus. • Exceptional communication skills: written, public speaking and presentation preparation. • Outstanding customer service skills, diplomacy, professionalism, and tact. • Ability to analyze data, adopt use of new technology systems and software applications. • Ability to be resourceful, take initiative, solve problems, offer solutions, and make process improvements. • Works well with others in a fast-paced environment and be responsive to co-workers and colleagues. • Ability to train, delegate, provide oversight and give feedback. • Adaptability and flexibility to proactively address issues and client needs. • Ability to multi-task, understand urgency and work with changing priorities and deadlines. • Skilled at strategic project planning including extended time management. • Ability to forge relationships and build trust with clients, carriers, and internal stakeholders. • Independently manage accounts and support complex accounts with minimal guidance from client lead. • Deep understanding of insurance industry knowledge.
Benefits
• Offers Equity • Offers Bonus • Full range of medical benefits • Financial benefits • Paid time off benefits (vacation, sick time, parental leave)
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