Junior Account Executive

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Nexera, LLC

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Financial Improvement • Management and Workforce Solutions • Performance Improvement • Sterile Processing and Certification • Population Health Management

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Description

• Founded in 2014 and headquartered in Emeryville, CA, Newfi Lending is owned by Apollo Global Management. • One of the largest non-QM lenders in the industry, offering innovative lending solutions. • Seeking forward-thinking professionals for a trainee Account Executive position. • Identifying and understanding the Client’s issues to escalate effectively.

Requirements

• 2 years Mortgage Customer Service experience or service industry experience • Successful track record with Customer Service • Strong ability to remain calm and positive in stressful situations • Resourceful when problem-solving and able to think outside of the box while following the process in place • Ability to multi-task, prioritize, and quickly solve any problems that arise • Know when to escalate an issue and to the appropriate team, strong skills in judgment calls • Ability to simplify and include all details to provide appropriate feedback • Proficient with the entire Microsoft Suite and LOS experience preferred