NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
Bookkeeper
October 15, 2024
NICE
NICE is a leader in the customer experience and contact center solutions industry, specializing in AI-powered automation and customer service optimization. Their platform, CXone Mpower, integrates AI and human agents to deliver cutting-edge, frictionless customer interactions across various channels. NICE offers comprehensive tools for service workflow automation, agent performance maximization, and knowledge centralization to enhance customer service operations. They are recognized globally for their innovation and leadership in Contact Center as a Service (CCaaS), consistently noted in industry reports like the Gartner Magic Quadrant. NICE's solutions span across multiple sectors including healthcare, retail, financial services, and government, providing tailored experiences for different industries with their cloud-native platform.
Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions
📋 Description
•Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities? •The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it! •Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed! •Experience Level: 5-10 years; ideally closer to 10 years •Responsibilities: Bank reconciliation, Payroll management, Credit card processing, Cash management, Budget preparation and estimation •Check our website to see more: https://thebackroomop.com/ •And our Facebook page if you want more: https://www.facebook.com/TheBackRoomOP •Here's the link to our Glassdoor page: https://www.glassdoor.com/Reviews/The-Back-Room-Philippines-Reviews-E3846636.htm
🎯 Requirements
•Strong Sage experience (they switched from QuickBooks to Sage) •Accounting degree
🏖️ Benefits
•HMO on your first day + Free coverage for 2 dependents on your 2nd year •Government-mandated benefits •20 Annual Leave Credits •13th-month pay •Birthday Leave •Bereavement Leave •Travel Subsidy Allowance •Free staff house accommodation (for those within a certain distance) •Free Shuttle service •Free Lunch •Free Uniform •Perfect attendance bonus •Onboarding training •Performance-based salary increase •Discretionary incentives based on client or individual performance •Monthly employee engagement •Birthday Gift •Weekly treats •Christmas Hamper •Anniversary Gift •Opportunity to travel
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