Regional Sales Manager - Sheet Metal Fabrication

February 28

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Logo of NICE

NICE

NICE is a company that provides a comprehensive AI-powered customer service automation platform, known as CXone Mpower, designed to improve customer experience (CX) across various industries. The platform integrates end-to-end workflows, orchestrates both human and AI agents, and unifies data, knowledge, and AI models to deliver efficiency and precision in customer service. NICE emphasizes AI-driven tools for real-time agent guidance, analytics, and workforce management, offering solutions such as AI for Customer Experience (CX), Enlighten Autopilot for self-service, and omnichannel routing. The company also provides a marketplace, CXexchange, for partner solutions and offers customized integration options through robust APIs and SDKs, supporting an open cloud platform for seamless scalability. NICE is recognized as a leader in the Contact Center as a Service (CCaaS) sector by industry analysts like Gartner and Forrester, and serves a broad range of industries including healthcare, finance, retail, and telecommunications.

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

📋 Description

• The Regional Sales Manager is responsible for managing the sales activities of their team of Fabrication Specialists within a designated territory. • This role focuses on achieving assigned sales goals, driving performance, and fostering strong customer relationships. • The ideal candidate will be a strategic leader with a passion for coaching, sales execution, and business growth. • Drive Sales Growth: Develop and implement strategic sales plans to exceed regional and corporate sales targets. • Lead and Develop Team: Mentor and train Fabrication Specialists, ensuring continuous skill development and accountability. • Customer Engagement: Build and maintain strong relationships with key customers, providing expert guidance on industry-leading products and services. • Market Insights: Gather and analyze market feedback to refine strategies and maintain a competitive edge. • Field Support: Work closely with Fabrication Specialists, offering technical expertise and best practices to enhance sales performance. • Performance Management: Monitor key metrics, including customer acquisition, sales growth, and product segment performance. • Product Presentations: Deliver compelling presentations and demonstrations to potential and existing customers. • Competitive Analysis: Track industry trends and competitor activities to inform sales strategies. • Event Representation: Represent the company at industry events, trade shows, and open houses to expand market presence. • Operational Leadership: Oversee daily sales operations, recruitment, training, and performance evaluations. • Cross-functional Collaboration: Work closely with sales management and other departments to align strategies and ensure seamless execution.

🎯 Requirements

• A high school diploma or equivalent is required; advanced technical education or a college degree is preferred. • Minimum of five years of sales and/or sales management experience in a related industry is required. • Minimum of five years experience with fabrication tooling (Punch/Die, Press Brake, and Laser products). • Ability to travel regionally as necessary (50% or more). • Proficiency in MS Office Suite and CRM software; familiarity with CAD or programming software is a plus. • Strong leadership, communication, and organizational skills. • Self-motivated, confident, and results-oriented with a collaborative mindset. • Excellent problem-solving abilities and attention to detail. • Ability to effectively and efficiently communicate in English, both verbally and in writing, is required.

🏖️ Benefits

• Comprehensive sales and product training program • Rich benefits package including Medical, Dental, Vision, Life Insurance, Short-Term and Long-Term Disability, PTO, Paid Holidays, Sick Time, and More! • Retirement 401(k) plan with employer match and profit-sharing plan • Award-Winning Wellness Program • Tuition Reimbursement

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