Pre-Sales Solution Consultant

September 26

Apply Now

Receive Emails with Similar Jobs

NICE

WebsiteLinkedInAll Job Openings

Big data capture and analysis • Multi-channel interactions Recording • Financial crime solutions • Customer experience management solutions • Security and public safety solutions

5001 - 10000

Description

• At NICE, we don’t limit our challenges. We challenge our limits. Always. • We’re ambitious. We’re game changers. And we play to win. • We set the highest standards and execute beyond them. • In this role, you'll strive to become a trusted business and technical advisor to the Client’s team, building strong business relationships for ContactEngine. • ContactEngine is a cloud-hosted conversation platform, and part of NICE CXone's suite of customer engagement software. • ContactEngine disrupts the traditional call-centers, being just a fraction of the cost to deploy and run, but with three times the customer engagement rate of its manual call-center predecessors. • Analyze client data prior to client commitment to facilitate business case creation and impact assessment. • Monitor key client metrics and develop new and innovative ways to demonstrate ContactEngine's value.

Requirements

• Strong & deep experience in one or more of ContactEngine's target sectors (financial services, insurance, higher education, state government, mobile telco, healthcare, utilities and service providers). • Five years of SaaS experience in sales engineering / pre-sales consulting - you'll be highly experienced in supporting Sales / Ops teams with hands-on Technical Support of clients in all aspects of Technical Delivery - from Solution Design, Enterprise Architecture, Engineering and Delivery. • Extremely strong commercial awareness, including the creation of business cases and proving out a client’s ROI. • Experience in complex enterprise buying environments. • Strong technical experience, including data analysis. • Proven relationship management experience, with the ability to communicate with, present to and influence stakeholders and sponsors within management levels at blue-chip organizations. • Detailed knowledge of large corporations operating practices and mechanisms that will enable you to tailor stakeholder management and influence outcomes. • Ability to manage multiple accounts and workstreams concurrently without loss of quality or attention to detail. • Able to operate highly effectively under intense time and business pressure. • Strong problem-solving capabilities. • Willing to travel (c. 50% of the time). • Outstanding presentation skills and the ability to effectively influence both technical and executive audiences (CTO, Chief Architect, VP of Development).