Director - Client Partner

16 hours ago

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Nimble Talent

WebsiteLinkedInAll Job Openings

paid search • marketing • advertising • programmatic • paid social

51 - 200 employees

🤝 B2B

📱 Media

🎯 Recruitment

Description

• Serves as primary point of contact for key clients, overseeing day-to-day needs, having a deep understanding of the client’s business, and serving as a trusted advisor and partner for clients across all activities included in the scope of work. • Acts as the voice of the client within our agency, ensuring all needs, details, goals, and business objectives are communicated to the entire team. • Builds and nurtures client relationships rooted in trust, building rapport with all client stakeholders, proactively addressing client needs and resolving challenges in a timely manner. • Oversees the delivery team managing individual channel activity for their clients, ensuring every deliverable ladders back to client objectives, and is delivered on time and with exceptional quality of work. • Reviews the holistic plan across channels, and makes recommendations to key client stakeholders surrounding how our initiatives across all channels are driving measurable impact to their business. • Key leader for internal team members, mentoring, coaching, and providing frequent updates and feedback regarding how we need to engage and deliver for the clients. • Collaborates agency wide, leaning into new business, marketing, people teams, product development and others to ensure client needs are at the forefront and fully integrated into future agency initiatives. • Cross sells additional services, leading ideation, content creation, and tapping into internal resources to help secure incremental revenue and client growth. • Demonstrates a strategic mindset and consistently thinks about how to further improve, expand and evolve client strategies. • Continuously working to identify new opportunities for clients and leads the development of materials & presentations, leading the overarching story and presentation to the client. • Owns client presentations and deliverables, serving as the final set of eyes before delivering to clients. • Stays informed on industry trends, enabling more thoughtful recommendations and allowing for proactive discussions with clients, serving as their trusted advisor and thought leader. • Leads a team of direct reports, facilitating performance reviews and providing consistent coaching and feedback, supporting overall employee growth and identifying internal mobility opportunities.

Requirements

• 8+ years of relevant experience • 4+ years people management experience • Extensive experience with brand and digital activations • Collaborative and dynamic disposition with strong interpersonal skills • Proven ability to be decisive and true in conviction; driven and logical thinker