19 hours ago
πΊπΈ United States β Remote
π΅ $40k - $44k / year
β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support
β’ As a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda β’ Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to logistics, orders, website bugs, and serving as the voice of the customer internally β’ Collaboration with all departments is key, making you the glue that binds our organization together β’ If you are a problem solver, with a customer-centric approach to your work, this is an opportunity to make a real impact in a rapidly evolving industry
β’ Minimum 2 years experience in online customer support, live chat, and calls β’ Organised and able to multitask across different platforms β’ Proactive and forward thinking β’ Assertive nature and ability to be the voice of the customer when communicating internally β’ Excellent cross-functional collaboration skills
β’ Opportunity to join us at a dynamic growth phase, where your contributions can have a significant impact on shaping the company's future success β’ Remote working environment β’ Flexible working β’ Unlimited holiday β’ Fast-paced and global working environment
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β° Full Time
βͺοΈ Entry-level
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β° Full Time
βͺοΈ Entry-level
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β° Full Time
βͺοΈ Entry-level
π’ Junior
π Customer Support