Vice President, SaaS Sales - Merchant Relationship Management

March 8

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NMI

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NMI is a leading global embedded payments enablement platform, offering a comprehensive suite of payment solutions designed to simplify and enhance payment processes for businesses of all sizes. Their platform provides services like merchant relationship management, payment gateways, fraud prevention, and tools for eCommerce, in-person, and mobile payments. NMI serves a broad range of clients, including independent sales organizations, software developers, banks, and payment facilitators, helping them reduce onboarding friction and increase transaction efficiency. The company is committed to driving innovation and unlocking new growth potential through flexible, modular embedded payments solutions.

Secure Credit Card Transactions from a PCI Certified Gateway • payment gateway • card processing • mobile & online payments • contact & contactless EMV

201 - 500 employees

💳 Fintech

🤝 B2B

📋 Description

• NMI is looking for a Vice President of SaaS Sales, Merchant Relationship Management! • In this role, you will be a strategic sales leader who is passionate about exceeding customer expectations and being part of a dynamic, successful, and rapidly growing fintech company. • If you excel in working in a consultative sales environment and are motivated by enabling the success of the team you coach and support, this role is for you! • Develop and Execute Sales Strategy: Define a clear sales strategy aligned with company goals, identifying target markets, segments, and key performance indicators (KPIs). • Drive Revenue Growth: Establish revenue targets, forecast sales performance, and ensure the team meets or exceeds quarterly and annual quotas. • Lead Full Sales Lifecycle Management: Oversee lead generation, pipeline management, deal negotiations, and contract execution in a consultative selling environment. • Collaborate Cross-Functionally: Work closely with Product, Marketing, and Customer Success teams to align product roadmaps, refine messaging, and optimize the customer journey. • Optimize Pricing & Packaging Strategies: Partner with Revenue Acceleration, Product, and Finance to design competitive pricing models that address market needs and drive sustainable growth. • Lead Customer Expansion & Retention Efforts: Collaborate with Account Management and Customer Success teams to identify cross-sell and upsell opportunities that boost customer lifetime value. • Partner with Senior Leadership: Team up with the CRO, VP of Customer Experience, and other stakeholders to design the MRM support model for pre-sales, implementation, partner expansion, and ongoing customer success. • Architect MRM Solutions: Develop both general and custom solutions that drive growth for our partners.

🎯 Requirements

• Extensive Sales Leadership Experience: 10+ years in sales, with direct experience building and leading pre- and post-sales teams. Fintech/payments expertise is a priority. • Track Record in SaaS/Tech Sales: Proven success in B2B software or technology sales, ideally with merchant or payment-related solutions. • Pre-Sales & Implementation Know-How: Experience with pre-sales solution consulting, designing client-specific architectures, and driving adoption post-sale. • Payments Industry Expertise: Familiarity with selling to ISOs, ISVs, banks, or other key players in the payments ecosystem. • Analytical & Data-Driven Mindset: Ability to leverage sales metrics and analytics for forecasting, decision-making, and strategic planning. • Exceptional Communication & Negotiation Skills: Adept at engaging executives at all levels, driving consensus, and closing high-value deals. • Strategic Vision & Execution: Proven ability to develop go-to-market strategies that produce measurable revenue growth and market share expansion. • Team-Building & People Development: Passion for hiring, coaching, and mentoring high-performing sales professionals in a collaborative, inclusive environment. • Cross-Functional Collaboration: Comfort working with Product, Marketing, Operations, and Customer Success to align sales initiatives with broader company objectives. • Proven Ability to Manage Change: Success in fast-paced or rapidly evolving environments, with the flexibility to pivot strategies as needed. • Customer-Centric Mindset: Commitment to understanding client needs, delivering real value, and fostering long-term relationships.

🏖️ Benefits

• A remote first culture! • Competitive compensation and benefits • Personal growth and advancement opportunities • Vacation & sick time • 13 Paid Holidays • Gym membership discount • Company volunteer days