Midway Fire District
Midway Fire District is a fire protection organization located in Northern Arizona. It provides emergency services and fire safety solutions to the community, focusing on safe and effective fire management. The district oversees the issuance of burn permits and is actively involved in community engagement through various events and volunteer opportunities. The organization's mission centers on safeguarding life and property through dedicated service and continual improvement. Fire safety training, permit processing, and community coordination are among its core functions.
11 - 50 employees
🏛️ Government
Remote Customer Service Representative
March 27
Midway Fire District
Midway Fire District is a fire protection organization located in Northern Arizona. It provides emergency services and fire safety solutions to the community, focusing on safe and effective fire management. The district oversees the issuance of burn permits and is actively involved in community engagement through various events and volunteer opportunities. The organization's mission centers on safeguarding life and property through dedicated service and continual improvement. Fire safety training, permit processing, and community coordination are among its core functions.
11 - 50 employees
🏛️ Government
📋 Description
• Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support.
🎯 Requirements
• High school diploma, general education degree, or equivalent. • Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support.
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