Customer Success Lead - Strategic Accounts

July 3

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Description

• As a Customer Success Lead for strategic accounts at Notable Health, you will be the orchestrator of customer success for our most valuable and complex healthcare clients • You will immerse yourself in their world, understanding their unique needs, challenges, and ambitions, and then leverage Notable's full platform capabilities to drive transformative outcomes • This is a highly visible role that requires a blend of technical expertise, relationship-building, commercial acumen, and a passion for driving innovation in healthcare

Requirements

• 7+ years of experience in customer success, implementation, or consulting in healthcare • Proven track record of building relationships with and influencing C-suite executives • Strong technical understanding of healthcare IT systems, workflow automation, and/or data analytics • Exceptional communication and interpersonal skills, including the ability to clearly articulate complex technical concepts to non-technical audiences • Deep understanding of the healthcare industry, its challenges, and the role of technology in driving innovation • Strategic thinker with a proven ability to lead cross-functional teams and drive collaboration • Bachelor's degree or equivalent experience • Willingness to travel up to 50% of the time

Benefits

• Offers Equity • Offers Bonus • 25% variable bonus