Inside Sales Representative

January 25

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Logo of NTX

NTX

NTX is a company that positions itself as a trusted IT partner, offering customized IT solutions aimed at helping businesses reach their full potential. The company specializes in cloud migration for small to medium-sized businesses, as well as data management and network security services. With a wide range of IT solutions, NTX is committed to providing comprehensive support, including 24/7 technical assistance. NTX emphasizes efficiency and security in all its offerings, leveraging over 30 years of experience to deliver insightful and dedicated service.

📋 Description

• The Inside Sales Representative is responsible for driving revenue growth by identifying, qualifying, and closing sales opportunities within the medical device and biomaterials market. • This role involves managing customer relationships, providing product information, and responding to inquiries. • Work closely with the sales and customer service teams to ensure a seamless customer experience. • Identify and qualify potential leads through cold calls, emails, and inbound inquiries. • Develop and maintain a robust pipeline of opportunities to achieve or exceed sales targets. • Present and promote the company’s medical devices and biomaterials to new and existing customers. • Close sales by building relationships, responding to customer needs, and negotiating pricing and terms. • Build and maintain strong relationships with customers, providing ongoing support and regular follow-up. • Act as a primary point of contact for inside sales inquiries, resolving issues and addressing questions in a timely manner. • Leverage CRM tools (e.g., Salesforce) to manage and track customer interactions. • Develop deep product knowledge to communicate the value proposition of medical devices and biomaterials. • Understand customer needs and industry trends to provide relevant solutions and product recommendations. • Collaborate with cross-functional teams to ensure customers receive accurate information and support. • Proactively manage the sales process from lead generation to closing. • Use sales data to prioritize outreach efforts and maximize sales conversion rates. • Participate in regular sales meetings, providing updates on progress, challenges, and new opportunities. • Work closely with the field sales team to share insights and handoff qualified leads. • Support marketing initiatives by following up on leads from campaigns, events, and other marketing activities. • Collaborate with customer service teams to ensure a smooth transition from sales to post-sale support. • Monitor and report on sales activities and outcomes, providing regular updates to sales leadership.

🎯 Requirements

• Bachelor’s degree in Business, Life Sciences, or related field. • 2+ years of inside sales experience, ideally within the medical device, biomaterial, or healthcare industry. • Proven track record of achieving or exceeding sales targets. • Familiarity with medical devices, biomaterials, and the healthcare market is preferred. • Strong communication and interpersonal skills, with the ability to build rapport and establish trust with customers. • Proficiency in using CRM systems (e.g., Salesforce) and other sales tools. • Excellent organizational skills and the ability to manage multiple tasks and priorities effectively. • Analytical mindset with the ability to leverage data for decision-making. • Self-motivated, goal-oriented, and capable of working independently or as part of a team.

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