Account Manager

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Observe.AI

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Machine Learning • Artificial Intelligence • Conversation Intelligence • Contact Center Quality Assurance • Call Center Quality Assurance

201 - 500

Description

• Become a core player in Observe’s growth engine. • Utilize a consultative sales approach and effectively align client goals with Observe.ai solutions. • Focus on customer expansion via Observe.ai’s existing and future innovations. • Build targeted and tactful account growth plans that result in clear RO.

Requirements

• 8+ years of Account Management in SaaS or the CX space • Background selling in the Contact Center space • Proven track record of meeting or exceeding revenue growth goals for a high-growth SaaS company with multiple technology products • You sell with integrity; delivering only solutions of true client value (proven in your client growth and client impact) • Take pride in co-building the frameworks that make customer retention and growth efforts smart, coordinated and scalable • Solution selling experience; preferably to existing accounts • Ability to effectively interface with C-Level executives; recognizing the lens and motives of each stakeholder with the ability to actively listen and adapt communications accordingly • You see contribution to culture and holistic impact as core to your professional success

Benefits

• Competitive compensation including equity • Excellent medical, dental, and vision insurance options • Flexible time off • 12 Company holidays + Winter Break and up to 14 weeks of parental leave • 401K plan • Quarterly Lifestyle Spend • Monthly Mobile + Internet Stipend • Pre-tax Commuter Benefits