Part-Time Account Call Center Representative

5 days ago

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Logo of OhioHealth

OhioHealth

Healthcare • Home Care • Rehabilitation • Sports Medicine • Outpatient

Description

• This positions purpose is to make contact with patient/guarantors through inbound and Outbound calls and advise of remaining account balance(s). • Answer any questions/concerns and exhaust all internal efforts to collect on self pay and insurance residual accounts.

Requirements

• High School or GED (Required) • Familiarity with computer systems. • Data entry skills. • Excellent interpersonal, communication and negotiations skills. • Ability to quickly build rapport with patients. • Proven organizational skills. • Familiarity with Fair Debt Collections Practices. • Minimum two years customer service or collections Experience with six months Experience in a call center environment.

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