Director of Partner Development

July 24

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OneVision Resources

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Enabling and accelerating revenue growth through service for the smart-home professional.

Consumer Technology Support • Service Plans • RMR Marketing and Sales

51 - 200

💰 $4.9M Seed Round on 2020-01

Description

• Develop and execute a strategic plan for Partner Success, Training, and Onboarding • Lead and mentor a dynamic team of Partner Success Managers, Trainers, Implementation Specialists, and Administrators • Identify and implement scalable processes and systems to support rapid growth • Ensure seamless onboarding process for new Partners • Oversee the creation and delivery of training programs and educational content • Drive Partner success initiatives and protect against net negative revenue retention.

Requirements

• 10+ years of direct experience in account management, change management, and strategic planning • 8+ years of direct hiring manager experience • Demonstrated success in scaling a Customer Success team and implementing scalable processes and systems • Strong strategic thinking and problem-solving abilities • Impeccable written and verbal communication skills • Empathetic and customer-focused attitude • Excellent interpersonal skills • Exceptional leadership and team management skills • A knack for getting people excited about change • Reliable work ethic and focus on delivering results • Strong desire to be a team player.

Benefits

• Competitive salary • 100% company-paid medical insurance • Eligibility for dental, vision, short-term disability, and life insurance • Flexible time off policy • Employee funded 401K plan • Remote work-friendly--we’re a fully distributed team.