Account Manager

March 18

Apply Now

Receive Emails with Similar Jobs

OpenProject | open source project management software

WebsiteLinkedInAll Job Openings

OpenProject is a leading open source project management software designed to facilitate classic, agile, or hybrid project management in a secure environment. It offers both a Community edition, which is free of charge, and an Enterprise edition with professional support and additional features. The platform supports a wide range of integrations such as GitHub, GitLab, Nextcloud, and more, and provides a robust API for customization. OpenProject emphasizes data security and transparency, allowing users to either host the software on-premises or use its cloud hosting option. It features comprehensive tools for project planning, task management, and team collaboration, reinforcing it as a versatile solution for diverse industries including construction, education, IT, healthcare, and more. With a strong commitment to open source values, OpenProject empowers users with full control over their data and seamless project management capabilities.

project management • team collaboration • B2B Enterprise software • Open Source

11 - 50 employees

Founded 2012

☁️ SaaS

🤝 B2B

📋 Description

• Join us as an Account Manager (m/f/d) and help shape the future of open-source project management. • At OpenProject, we believe that great project management software should be open, transparent, and accessible to everyone. • As the leading open source project management platform, we empower teams worldwide to collaborate more efficiently and manage projects with full control and data sovereignty. • You’ll conduct demo appointments, guide them through onboarding and training, identify their needs, and make sure they feel supported every step of the way. • Build strong, long-term relationships with our clients and help them implement best practices with OpenProject. • Conduct product demos and tailor solutions to customer needs. • Support users during onboarding and training, and offer proactive advice on how to get the most out of OpenProject. • Track key account metrics and identify potential upsell opportunities in a helpful and consultative way. • Gather customer feedback and share insights with our product, marketing, and sales teams to continuously improve the user experience.

🎯 Requirements

• Fluent in German (native level) and English (professional level); additional languages like French or Spanish are a plus. • At least 2 years of experience in account management, customer success, or sales in a SaaS or tech environment. • Passionate about open-source software and want to be part of a mission-driven company that promotes transparency and collaboration. • Great communicator and know how to build strong relationships with customers. • Tech-savvy and excited to dive into the world of project management software. • Experience working with CRM systems and data sheets (bonus points if you’ve worked with OpenProject before). • Enjoy working in a remote-first team with a high degree of autonomy and flexibility.

🏖️ Benefits

• A purpose-driven role in an open-source company that truly values transparency and collaboration. • The chance to work with exciting clients from around the world – from public institutions, and NGOs to innovative corporates. • A growing, experienced team that loves learning from each other and values a supportive and positive work environment. • A remote-first work setup with full flexibility and work-life balance. • The opportunity to have a real impact on the success of our customers and the future development of OpenProject. • A scaling company with the agility of a startup.