Account Manager

6 days ago

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OpenTable

WebsiteLinkedInAll Job Openings

1001 - 5000

💰 $36M Series C on 2000-09

Description

•With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. •You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands. •Hospitality is all about taking care of others, and it defines our culture. •You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed. •Reporting to the Restaurant Services Team Lead, the Account Manager handles a best-in-class portfolio of restaurants. •You assume responsibility for the restaurant relationship after the sale and installation is completed along with being charged with maintaining a high client retention rate. •You will dedicatedly engage in face-to-face meetings with decision makers to consultatively deliver business reviews, provide training and education related to using OpenTable software and online marketing exposure. •You will assist management in devising account management plans and strategies specific to assigned territory. •Must be willing to travel.

Requirements

•Account management or equivalent experience in a restaurant/hospitality environment; validated customer service skills. •Deep expertise in restaurant operations and management experience working in the local restaurant market •Validated ability to work across many departments to tackle problems and achieve results •Excellent social and planning skills: task prioritization, effective time management •Strong writing, presentation and social skills •Analytical skills used for making and supporting business decisions •Knowledge of Google Suite, Microsoft Windows, Office, internet, basic web design or html •Valid driving license and transportation (all business related travel expenses reimbursed) •Appropriate working in an unstructured and forward-thinking environment •OpenTable software experience is a plus. •College degree preferred

Benefits

•Generous paid vacation •Day off on your birthday •Company matched retirement plans •Health, dental and vision insurance plans •Flexible Spending Accounts •Headspace Subscription •Drinks, coffee, snacks, games •Flexible hours •Universal Paid Parental leave