Senior Manager - Head of Services Operations

Yesterday

🇺🇸 United States – Remote

🦀 Maryland – Remote

Although this job is listed in Maryland, this company may be open to hiring remote in other states.

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

⏰ Full Time

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

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Optiv

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Security Program Strategy • Enterprise Risk and Compliance • Threat and Vulnerability Management • Security Architecture and Implementation • Security Education and Awareness

1001 - 5000 employees

Founded 2012

💰 Venture Round on 2017-01

Description

• The Sr. Manager of Federal Services Operations oversees the day-to-day services operations of Optiv + ClearShark. • Supports growth strategies, builds for scale and drives efficiency that adds to the bottom line. • This position is execution oriented and aligns the operations of the company in support of Services goals. • This person is a data driven leader and supports cross functional and high performing Services delivery teams. • Functions under the leadership of this role include but are not limited to Resource Management, Project Management (both internal and client-facing), Client Success and Quality, Governance, and Document Operations.

Requirements

• Has or can obtain a Top Secret clearance. • At least 5-8 years of industry experience with at least 2 years of federal contracting experience • Experience with governance and compliance, specifically with FAR, DFARs, CUI and CMMC • Must understand FedRAMP and IL constructs • Leadership in Professional Services operations inside a high-growth industry • Strong analytical and quantitative skills; ability to use data and metrics to deliver insights and drive effective decision making. • Experience running project management and/or professional services teams • Strong organizational and communications capabilities (i.e., must be able to listen, understand and manage in a matrix organization) • Ability to develop cohesive strategic plans with clearly defined initiatives and success measures • Ability to support and lead through change, while developing processes, implementing procedures, and working collaboratively across organizations to achieve desired outcomes • Demonstrated ability to handle project management, planning, organizational communication skills, and aligning resources with projects based on skillset and availability • Ability to apply commonsense understanding (understanding that a reasonable person would have) to carry out instructions furnished in written, oral, or diagram form. • Ability to deal with problems involving several concrete variables in standardized situations. • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Benefits

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. • Work/life balance • Professional training resources • Creative problem-solving and the ability to tackle unique, complex projects • Volunteer Opportunities. • "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. • The ability and technology necessary to productively work remotely/from home (where applicable)