Customer Success Manager

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OREDATA

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Big Data • Analytics • Business Intelligence • Artificial Intelligence • Cloud

51 - 200

Description

• OREDATA is a Digital Transformation & IT Consulting firm with 10+ years of expertise. • Seeking a dynamic and customer-centric Customer Success Manager. • You'll manage the entire customer lifecycle, ensuring satisfaction and driving relationships. • Responsibilities include customer onboarding, relationship management, support services, business reviews, and renewal management.

Requirements

• Proven experience in customer success, account management, or a similar role. • Strong understanding of cloud technologies, particularly Google Cloud Platform. • Excellent communication and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels. • Strong analytical skills and attention to detail. • Ability to manage multiple priorities. • A passion for customer satisfaction and a commitment to delivering exceptional service.

Benefits

• Remote working and flexible time off • Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc) • Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.) • Opportunity to work on international projects • Private Health Insurance • Birthday Leave Policy • Dynamic work ecosystem where you can take initiative and responsibility • Open communication, flexibility and start-up spirit • Learning & Development opportunities for both personal and professional growth