Sales Development Representative - North America

5 days ago

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O'Reilly

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O'Reilly is a prominent technology and business learning platform that offers a wide range of educational resources, including courses, live events, and certifications. It caters to individuals and teams across various sectors, ensuring they stay updated with the latest tools, technologies, and skills necessary for business success. Known for its robust learning infrastructure, O'Reilly integrates AI-powered tools to enhance learning experiences and offers interactive learning paths and certifications across multiple disciplines. With a rich history of providing technical and business insights through books, conferences, and now its online platform, O'Reilly serves over 5,000 organizations worldwide.

Publishing • Conferences • Research • Online Services • Online Media

201 - 500 employees

Founded 1978

📚 Education

☁️ SaaS

🤖 Artificial Intelligence

📋 Description

• Proactively drive sales growth by building a robust pipeline through targeted calls, emails, and strategic outreach to customers and potential leads • Identify and engage with potential customers, understanding their needs and positioning O’Reilly’s solutions to create value. • Collaborate with inside and field sales teams to develop compelling outreach approaches that resonate with our target audience. • Coordinate and schedule impactful product demonstrations to showcase O’Reilly’s solutions to prospective customers • Lead engaging customer calls and web-based presentations to spark interest in our offerings. • Maintain accurate and up-to-date customer data in Salesforce, ensuring seamless communication and tracking. • Build a deep understanding of O’Reilly’s products, industry trends, and competitive landscape to position our solutions effectively. • Cultivate strong customer relationships to uncover expansion and upsell opportunities, driving additional value for our customer

🎯 Requirements

• Bachelor’s degree or a combination of relevant education and experience • 1-2 years of experience in a similar sales or customer facing role • Strong verbal and written communication skills, with the ability to engage diverse audiences • Passion for sales and a desire to work in a fast-paced, results-driven environment • Ability to connect with customers, understand their challenges, and confidently address objections • Comfort with discussing technical concepts and translating them into customer-friendly insights • A professional and customer-centric approach to interactions • Strong critical thinking skills and the ability to grasp the broader sales strategy and mission • Experience with Salesforce, Linkedin Sales Navigator, Salesloft etc • Prior experience as a Sales Development Representative is beneficial • Familiarity with the O’Reilly Learning platform is a plus