Vice President - Global Accounts

December 5

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Outreach

WebsiteLinkedInAll Job Openings

Technology and Sales

1001 - 5000 employees

Founded 2014

🤖 Artificial Intelligence

🏢 Enterprise

Description

• Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. • The Vice President of Global Accounts at Outreach.io will lead and grow the global account executive program. • This individual will manage post-sale customer lifecycle, ensuring client success and expansion of Outreach’s platform. • Oversee a global team of Global Account Executives and collaborate with multiple departments to drive growth. • Create and execute strategies to enhance customer retention and expansion, ensuring consistent value delivery. • Location: Open to remote within the US

Requirements

• 10+ years of experience in global sales, account management, customer success, or related leadership roles, with a track record of managing enterprise accounts in a SaaS environment. • Demonstrated experience leading and scaling global teams, driving performance in a fast-paced, high-growth tech company. • Expertise in customer retention, expansion, and advocacy strategies, with a strong understanding of the software sales lifecycle and post-sales processes. • Proven ability to collaborate with cross-functional teams and influence stakeholders at all levels. • Strong leadership, communication, and interpersonal skills, with a high level of emotional intelligence. • Data-driven decision-maker with experience using CRM systems (e.g., Salesforce) and customer success tools to drive insights and results. • MBA or other relevant advanced degree. • Previous experience working in B2B SaaS, especially in sales engagement or marketing technologies. • Experience managing customer success and account management for a company with a global footprint, including in North America, EMEA, and APAC regions.

Benefits

• Generous medical, dental, and vision coverage for full-time employees and their dependents • Flexible time off • 401k to help you save for the future • Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military • A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work • Infertility/ assisted reproductive services benefit • Employee referral bonuses to encourage the addition of great new people to the team • Plus, unlimited snacks and beverages in our kitchen • We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status