Technical Support Manager

November 5

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Logo of Outset Medical, Inc.

Outset Medical, Inc.

dialysis β€’ medical devices β€’ capital equipment β€’ healthcare β€’ patient care

501 - 1000

πŸ’° $300M Post-IPO Debt on 2022-11

Description

β€’ Join Outset Medical, a trailblazing medical device company revolutionizing dialysis. β€’ Manage a team of Technical Support Engineers to ensure customer satisfaction. β€’ Collaborate with various teams to resolve technical issues efficiently. β€’ Drive performance to meet targets for remote technical support calls.

Requirements

β€’ Bachelor's Degree strongly preferred β€’ 4+ years of customer service experience and/or 2+ years of call center experience β€’ Experience managing/growing teams β€’ Strong verbal and written communication skills β€’ Excellent problem-solving skills

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