Customer Service Specialist

4 days ago

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Owens & Minor

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Healthcare Distribution and Logistics • Healthcare • Healthcare Technology • Supply Chain

10,000+

💰 Post-IPO Debt on 2022-03

Description

• Identify and resolve customer issues and inquiries • Handle work volume via calls, email, and other sources • Receive and process order requests for durable medical equipment • Provide accurate information regarding orders, resupplies, and exchanges • Demonstrate professionalism while interacting with patients or referrals • Resolve complaints with urgency y identifying problems and troubleshooting • Assess needs and provide high quality customer service • Comply with all compliance areas, policies, and procedures • Follow quality program guidelines for customer transactions • Perform other duties as required

Requirements

• High School Diploma or GED required • 1-3 years of Call Center Experience preferred • 1-3 Years of Healthcare and/or Health Insurance Customer Service experience preferred • Experience working in remote environment preferred

Benefits

• Medical, dental, and vision insurance, available on first working day • 401(k), eligibility after 30 days of employment • Employee stock purchase plan • Tuition reimbursement • Development opportunities to grow your career with a global company • Paid vacation • Paid sick time • Paid holidays