Parsley Health
Supplements • Medical Care • Personalized Health Plans • Health Coaching • In Depth Lab Testing
VP - Operations
November 15
Parsley Health
Supplements • Medical Care • Personalized Health Plans • Health Coaching • In Depth Lab Testing
Description
• About us: Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. • The opportunity: Parsley Health is hiring a VP, Operations to lead scalability and excellence of our product and service delivery. • KPIs owned by this role include: Member retention, engagement and LTV, Margin, NPS, Word-of-mouth growth, Patient health outcomes, Quality and consistency of service delivery, Clinical organization retention and engagement. • You will lead operations that result in growth of active paying members, positive health outcomes, and team engagement. • Partner across teams to operationalize a refined and highly efficient care delivery model that results in positive health outcomes, strong member retention and achievement of margin targets.
Requirements
• At least 15 years of work experience in a mixture of multi-site healthcare experience, clinical and business operations, and strategic roles; startup experience is key. • At least 8 years of experience in a clinical operations capacity • Successful track record driving change and clinical outcomes cross-functionally through both influential leadership and data-driven insights • Strong analytical skills (Excel and Looker proficiency) with ability to do structured root cause analysis • Exceptional structured thinking and organization skills for yourself, and broader team process building skills that balance effort with return • Bias for action and sense of urgency - you will help the company’s executive team make choices and drive execution to move quickly to solve business problems and drive value. • Strong verbal and written communication skills • Comfort creating clarity in ambiguous situations
Benefits
• Equity Stake • 401(k) + Employer Matching program • Remote-first with the option to work from one of our centers in NYC or LA (remove if not relevant) • Complimentary Parsley Health Complete Care membership • Subsidized Medical, Dental, and Vision insurance plan options • Generous 4+ weeks of paid time off • Annual professional development stipend • Annual wellness stipend
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